Returns & Exchanges
At Charlotte Street Magazines, we want you to be completely satisfied with your purchase. If your fashion publication or apparel arrives in less than perfect condition, you may return it within 14 days of delivery.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original protective packaging to ensure magazines remain crisp and apparel stays lint-free during transit.
Affix the Shipping Label
Attach the pre-paid digital shipping label provided via email to the exterior of your parcel, ensuring all previous barcodes are covered.
Receive Your Refund
Once our quality control team inspects the returned items at our London studio, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing